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{sidebard id=1}This is breaking news. Information may change as more details become available.
Sony announced Tuesday that the network intrusion which caused the PlayStation Network outage has also compromised the personal information of as many as 70 million users, making it one of the largest security breaches in history.
Patrick Seybold, Senior Director of Corporate Communications and Social Media, said in a PlayStation blog post that names, addresses, email addresses, birthdates, passwords and PlayStation network IDs have apparently been compromised. Seybold also acknowledged that purchase history, billing information, security question answers and credit card numbers and related information may have been exposed.
Sony is advising customers to be particularly wary of any request for information, and states that it will not request that people provide credit card account data, Social Security numbers or other personally identifiable information.
Seybold suggests that PSN members contact credit bureaus and place fraud alerts on their accounts. While these alerts are supposed to be provided free of charge, my personal experience in calling Experian resulted in Experian trying to charge me a fee. Credit bureau contact information is below.
Furthermore, when the PlayStation Network is brought back online, users should change their passwords immediately. If PSN members used the same or similar password and ID on other sites, those passwords should be changed as well.
As a final note, rather than go to the trouble of contacting each credit bureau and arguing with them about whether a fee is required, I subscribed to LifeLock’s services, which monitors a broad range of activity to prevent identify theft. A basic membership begins at $10 per month for an individual.
Sony’s Announcement: http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/
Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790
LifeLock: http://www.lifelock.com/